TOKAI UK LTD PRIVACY STATEMENT
We understand that your trust in us, is Tokai UK Ltd’s most important asset (hereinafter referred to as "Tokai UK", "we" or "us"). As such, your privacy is essential for us.
This privacy statement (hereinafter referred to as "Privacy Statement") is applicable, inter alia, to (i) our website https://www.tokai.co.uk (hereinafter referred to as the "Website") and (ii) all (commercial) relations between XXX and its customers, prospects and business partners.
This Privacy Statement includes information about the personal data collected by Tokai UK, as well as the manner in which Tokai UK uses and processes this personal data.
Tokai UK wishes to emphasize that it always attempts to act in accordance with (i) the EU Regulation of 2016 concerning the protection of individuals with regards to the processing of personal data, regarding the free movement of such data and repealing Directive 95/46/EC and (ii) all (future) UK laws regarding the implementation of this Regulation.
Visiting the Website, appealing on the services of Tokai UK, the purchase of products/goods of Tokai UK implies your explicit approval (through disclosure of your personal information or opt-in) of the Privacy Statement and consequently how we collect, use and process your personal data.
Please read this Privacy Statement in conjunction with Tokai UK’s legal disclaimer.
Tokai UK also automatically collects anonymous information regarding your use of the Website. As such, Tokai UK shall, for example, automatically log which sections of the Website and Platform you visit, which web browser you use, which website you visited when you obtained access to the Website. We cannot identify you through this data, but it allows Tokai UK to draw up statistics regarding the use of the Website.
Providing certain personal data is (sometimes) a requirement to be able to enjoy certain services (e.g. to gain access to certain parts of the Website, to subscribe to newsletters, to participate in certain activities and events). In this respect, it shall be indicated which data must be provided mandatory and which data is optional.
Processing takes place on the following legal grounds, as the case may be:
If it is necessary that Tokai UK discloses your personal data to third parties, the third party concerned is required to use your personal data in accordance with the provisions of this Privacy Statement.
Notwithstanding the foregoing, it is however possible that Tokai UK discloses your personal data:
In principle, you can exercise these rights free of charge via the above-mentioned form. In addition, you can always, via your personal account, update, modify and/or verify your personal data, which you were required to submit when creating your account.
If you no longer wish to receive newsletters or information about the services of Tokai UK, you can unsubscribe at any time by using the "OPT OUT" option underneath each of Tokai UK’ emails.
Tokai UK shall store all personal data, which it has collected onsite.
Finally, the security of your account will also partly depend on the confidentiality and complexity of your password. Tokai UK will never ask for your password, meaning that you will never be required to communicate it personally. If you have nonetheless communicated your password to a third party – for example because this third party has indicated that it wishes to offer additional services - this third party shall have access to your account and your personal data via your password. In such cases, you are liable for the transactions which occur as a result of the use made of your account. XXX therefore strongly advises you, if you observe that someone has accessed your account, to immediately change your password and contact us.
We understand that your trust in us, is Tokai UK Ltd’s most important asset (hereinafter referred to as "Tokai UK", "we" or "us"). As such, your privacy is essential for us.
This privacy statement (hereinafter referred to as "Privacy Statement") is applicable, inter alia, to (i) our website https://www.tokai.co.uk (hereinafter referred to as the "Website") and (ii) all (commercial) relations between XXX and its customers, prospects and business partners.
This Privacy Statement includes information about the personal data collected by Tokai UK, as well as the manner in which Tokai UK uses and processes this personal data.
Tokai UK wishes to emphasize that it always attempts to act in accordance with (i) the EU Regulation of 2016 concerning the protection of individuals with regards to the processing of personal data, regarding the free movement of such data and repealing Directive 95/46/EC and (ii) all (future) UK laws regarding the implementation of this Regulation.
Visiting the Website, appealing on the services of Tokai UK, the purchase of products/goods of Tokai UK implies your explicit approval (through disclosure of your personal information or opt-in) of the Privacy Statement and consequently how we collect, use and process your personal data.
Please read this Privacy Statement in conjunction with Tokai UK’s legal disclaimer.
- Types of personal data
- Name
- Surname
- E-mail address
- Telephone number (landline and/or mobile phone)
- Residence address
- Customer number
- Sex
- Birth date
- Birth year
- Fax
- Social media data
- Company name
- Company address
- Invoicing address
- Communication preference
- Geographical location data
- IP-address
- All personal data provided in the ‘free field’ when completing a contact form
- All personal data freely provided to Tokai UK (e.g. in light of correspondence with Tokai UK).
- Etc.
Tokai UK also automatically collects anonymous information regarding your use of the Website. As such, Tokai UK shall, for example, automatically log which sections of the Website and Platform you visit, which web browser you use, which website you visited when you obtained access to the Website. We cannot identify you through this data, but it allows Tokai UK to draw up statistics regarding the use of the Website.
- Methods of personal data collection:
- Visiting the Website
- Collaboration with Tokai UK
- Incoming and outgoing correspondence with Tokai UK
- Visiting the offices of Tokai UK
- Creation of an account
- Requesting of information
- Subscription to the newsletter (whether or not through the Website)
- Appealing on the services of Tokai UK, whether or not through the Website and/or whether or not via the Website a mobile device
- Subcription to a webinar/seminar/event/etc.
- Exchanging business cards
- Contact at a trade show or other industry event.
- Verification of your identity (e.g. when a data subject contacts customer service)
- Etc.
Providing certain personal data is (sometimes) a requirement to be able to enjoy certain services (e.g. to gain access to certain parts of the Website, to subscribe to newsletters, to participate in certain activities and events). In this respect, it shall be indicated which data must be provided mandatory and which data is optional.
- Use of personal data
- Performance of the agreement with Tokai UK (incl. follow-up thereof)
- Responding to questions (whether or not received through the contact form)
- Optimising the quality, management and content of the Website
- Sending newsletters
- Creating statistics
Processing takes place on the following legal grounds, as the case may be:
- You have given consent to the processing of your personal data for one or more specific purposes
- Processing is necessary for the performance of the agreement with Tokai UK or in order to take steps at your request prior to entering into an agreement
- Processing is necessary for compliance with a legal obligation to which Tokai UK is subject
- Processing is necessary in order to protect your vital interests or of another natural person
- Processing is necessary for the performance of a task carried out in the public interest
- Processing is necessary for the purposes of the legitimate interests pursued by Tokai UK or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require protection of personal data (in particular when you are a child).
- Disclosure of personal data to third parties
If it is necessary that Tokai UK discloses your personal data to third parties, the third party concerned is required to use your personal data in accordance with the provisions of this Privacy Statement.
Notwithstanding the foregoing, it is however possible that Tokai UK discloses your personal data:
- To the competent authorities (i) if Tokai UK is obliged to do so under the law or under legal or future legal proceedings and (ii) to safeguard and defend our rights
- If Tokai UK, or the majority of its assets, are taken over by a third party, in which case your personal data – which Tokai UK has collected – shall be one of the transferred assets
- Cross-border processing of personal data
- Storage of personal data
- Your privacy rights
- Right of access to your personal data
- Right to rectification, completion or update of your personal data
- Right to delete your personal data ('right to be forgotten'). (Tokai UK wishes to point out that in this context certain services will no longer be accessible and/or can no longer be provided if you delete resp. request deletion of certain required personal data)
- Right to limit the processing of your personal data
- Right to transferability of your personal data
- Right to object to/oppose the processing of your personal data
In principle, you can exercise these rights free of charge via the above-mentioned form. In addition, you can always, via your personal account, update, modify and/or verify your personal data, which you were required to submit when creating your account.
If you no longer wish to receive newsletters or information about the services of Tokai UK, you can unsubscribe at any time by using the "OPT OUT" option underneath each of Tokai UK’ emails.
- Security of personal data
Tokai UK shall store all personal data, which it has collected onsite.
- Password protected digital formats (Excel, Word, etc)
- Onsite at Tokai UK’s offices in a locked office and cabinet.
- In the cloud with a data centre in the EU
Finally, the security of your account will also partly depend on the confidentiality and complexity of your password. Tokai UK will never ask for your password, meaning that you will never be required to communicate it personally. If you have nonetheless communicated your password to a third party – for example because this third party has indicated that it wishes to offer additional services - this third party shall have access to your account and your personal data via your password. In such cases, you are liable for the transactions which occur as a result of the use made of your account. XXX therefore strongly advises you, if you observe that someone has accessed your account, to immediately change your password and contact us.
- Update Privacy Statement
- Tokai UK is entitled to update this Privacy Statement by posting a new version on the Website. As such, it is strongly recommended to regularly consult the Website and the page displaying the Privacy Statement, to make sure that you are aware of any changes.
- Other websites
- Contact Tokai UK
- Via e-mail: info@tokai.co.uk
- Via post: Tokai UK Ltd, The Coach House, 6 Shawlands Court, Newchapel Road, Lingfield, Surrey, RH7 6BL